Privacy Policy

Effective Date: 07/26/26

Studio Upstate ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, register for services, or communicate with us.

Information We Collect

We may collect the following information:

Name
Email address
Mobile phone number
Billing and payment information
Emergency contact information
Information you provide when registering for classes, memberships, personal training, or promotions

How We Use Your Information

We use your information to:

Process memberships and purchases
Schedule classes and appointments
Respond to inquiries
Send appointment confirmations and service-related notifications
Send promotional offers, event announcements, and marketing communications if you have opted in
Improve our services and customer experience
Comply with legal obligations

SMS Communications

If you choose to opt in, Studio Upstate may send you text messages regarding promotions, special offers, events, account updates, and other information related to our services.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

Reply HELP for assistance or contact us using the information below.

Consent to receive text messages is not a condition of purchasing any goods or services.

Sharing of Information

We do not sell, rent, or share your personal information or mobile phone number with third parties for their own marketing purposes.

We may share information only with trusted service providers who assist us in operating our business, such as payment processors, scheduling software providers, and SMS delivery platforms. These providers are required to protect your information and use it only to perform services on our behalf.

Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that facilitate message delivery.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand website usage. You can control cookie settings through your browser preferences.

Your Choices

You may:

Opt out of marketing emails by using the unsubscribe link provided.
Opt out of SMS messages by replying STOP.
Request to update or correct your personal information by contacting us.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will become effective when posted on this page. The Effective Date above will indicate when the policy was last revised.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Studio Upstate
850 Margaretville Main Street
Margaretville, NY 12455

Phone: (646) 481-1619

Email: workout@studioupstate.com (replace if different)